Privacy Policy — GetHomeQuotes
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Privacy Policy

GetHomeQuotes · Commerce Neo
Effective date: May 1, 2025 · Last updated: May 21, 2025

1. Who We Are

GetHomeQuotes is a service operated by Commerce Neo (3001-1555 Boul René-Lévesque, Montréal, QC H3G 0G9, Canada). We operate gethomequotes.com and related pages to connect homeowners with licensed local contractors for free renovation quotes.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

When you submit a quote request, we collect:

  • Full name
  • Phone number (mobile)
  • Email address
  • Project type and budget range
  • Timeline and location (city / zip code)
  • IP address and browser information
  • Date and time of submission

3. How We Use Your Information

We use your information to:

  • Match you with licensed local contractors for your project
  • Send you SMS and email confirmations about your matches
  • Notify you before a contractor contacts you
  • Improve our matching service and lead quality
  • Comply with legal obligations

📱 SMS Communications: By submitting our form, you consent to receive transactional SMS messages from GetHomeQuotes including match confirmations, contractor notifications, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. For more information text HELP to our number or contact [email protected].

4. How We Share Your Information

We share your contact information only with contractors specifically matched to your project. We do not sell your data to:

  • Third-party mailing lists or data brokers
  • Advertisers or marketing companies
  • Insurance companies or financial institutions
  • Any party unrelated to your renovation project

We may share data with service providers who help operate our platform (hosting, CRM, analytics) under strict confidentiality agreements.

5. Contractor Contact

When you submit a quote request, your name, phone number, email, project type, budget range, and location may be shared with up to 3 licensed contractors in our network who specialize in your project type. These contractors may contact you by phone, text message, or email to provide a quote. You are under no obligation to respond or hire any contractor.

Important: We notify you via SMS before any contractor calls you, so you know who to expect. You can opt out of contractor contact at any time by replying STOP to our SMS or contacting us at [email protected].

6. SMS Opt-In and Opt-Out

Opt-In: By submitting our quote request form and providing your mobile phone number, you expressly consent to receive SMS messages from GetHomeQuotes and matched contractors regarding your renovation project. This consent is not a condition of any purchase or service.

Opt-Out: You may opt out of SMS communications at any time by:

  • Replying STOP to any SMS from us
  • Emailing [email protected] with "Unsubscribe" in the subject
  • Contacting us through our website

After opting out, you will receive one final confirmation SMS and then no further messages. Standard message and data rates from your carrier may apply.

7. Data Retention

We retain your personal information for up to 24 months from the date of submission, after which it is deleted from our active systems. You may request deletion at any time by contacting us at [email protected].

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of SMS communications at any time
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected].

9. Security

We use industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls to protect your personal information. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your data.

10. Cookies

We use cookies and similar technologies to improve site functionality, analyze traffic, and support advertising. You can control cookie settings through your browser. We use Google Analytics and Meta Pixel for analytics and advertising purposes.

11. Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

  • Email: [email protected]
  • Mail: Commerce Neo, 3001-1555 Boul René-Lévesque, Montréal, QC H3G 0G9, Canada
  • Website: gethomequotes.com/contactus

GetHomeQuotes is a service of Commerce Neo · Montréal, Canada
This policy complies with TCPA, CAN-SPAM, CASL, and applicable US state privacy laws.